Why use a scribe service

With increasing frequency, emergency physicians are contracting scribe services as a way to augment efficiency and profitability while improving patient care. Scribes allow one to unlock the unrealized benefits of current inefficient documentation systems. Most importantly, scribes allow one to balance the demand for increased productivity while maintaining the highest quality patient care.

Complete Medical Solutions scribes are trained to become documentation experts who can help one increase revenue through greater physician efficiency and the accurate capture of patient reality.

Benefits of having a scribe?

Many tangible and intangible benefits can be realized through the use of a scribe.

Physician and other health care professional benefits

• Increased efficiency, allowing for more patients to be seen
• Increased revenue generation and maximizing re-imbursement
• Contemporaneous and legible charting with improved accuracy, thereby complying with college charting policies and ministerial reimbursement requirements
• Increased chart accuracy
• Improved procedural documentation resulting in enhanced charge capture
• Decreased documentation costs (no more scanning)
• Decreased malpractice liability
• Increased efficiency of MDs and RNs
• Improved job satisfaction and retention.
• Improved patient interaction
• Reducing physician overtime and have more time to spend with family

Hospital benefits

• More efficient physicians
• Improved waiting times
• Lower rates of patients Left Without Beeing Seen (LWBS)
• More accurate records for legal and reimbursement purposes.
• Decreased documentation costs

Patient benefits

• Improved charting accuracy and completeness for future visits.
• Less waiting times
• Better physician-patient interaction
• Increasing patient satisfaction

Scribe benefits

• Working experience in a clinical setting.
• Being involved in patient care in a team environment.
• Building professional relationships with other health care professionals

Could you use a scribe?

Our scribes are highly trained professionals with the capability to work with you and adapt to your style of practice. Here are some examples of what a scribe can do for you:

• Contemporaneously medical documentation (History of Present Illness, Review of Systems, examination findings, laboratory/radiology results, procedures, physician consultations, department course, assessment and plan, etc.) as it is being performed by the ED physician
• Transcription of all ancillary test results and the interpretation of the results by the physician, including any lab tests, imaging tests, ECGs and ABGs.
• Recording of consultations with family members and/or other physicians
• Review of prior medical records to obtain PMH information, and prior labs, ECG and radiographic studies for comparison
• Alert physician when chart is incomplete
• Documentation of procedures and treatments performed
• Order entry and monitoring/notification of workup progress
• Recording instructions for patient discharge and/or follow-up
• Make recommendations to physician in regards to billing/coding components.

The scribe is the most effective documentation system to increase productivity, revenue and satisfaction